Work With us

Are you an organised, compassionate and proactive person who enjoys helping people and keeping a busy clinic running smoothly?

Hunter Functional Health is seeking a friendly and highly organised Reception & Administration Assistant to join our growing allied health team on a part-time basis.

This is more than a reception role. You’ll be the first point of contact for our clients, supporting families throughout their healthcare journey while ensuring our clinicians can deliver exceptional care.

About Us

Hunter Functional Health is a multidisciplinary allied health clinic providing Occupational Therapy and Chiropractic services for children and adults. We pride ourselves on delivering high-quality, evidence-based care in a warm, professional and supportive environment.

About the Role

Working closely with our Practice Manager and clinical team, you’ll be responsible for the day-to-day administration of the clinic, including:

• Greeting clients and creating a welcoming clinic environment

• Managing appointments, waitlists and clinician schedules in Cliniko

• Answering phones and responding to email enquiries

• Processing payments, invoicing and EFTPOS transactions

• Using Cliniko to maintain accurate and up-to-date client records

• Preparing client documentation and managing correspondence

• Liaising with NDIS participants, families, support coordinators and referrers

• Assisting with service agreements, reports and general administration

• Maintaining reception, treatment rooms and shared clinic spaces

• Supporting the team with general office and administrative tasks

About You

We’re looking for someone who:

• Has previous reception or administration experience (allied health, medical or healthcare experience highly regarded)

• Is confident using Cliniko (or similar practice management software) and Microsoft Office

• Has exceptional communication and customer service skills

• Is highly organised with excellent attention to detail

• Can prioritise tasks and remain calm in a fast-paced environment

• Works well independently while also being a supportive team member

• Demonstrates professionalism, empathy and confidentiality at all times

Desirable

• Experience working within allied health or medical practices

• Knowledge of the NDIS

• Experience with Medicare, private health claiming or healthcare billing

• Current Working With Children Check (or willingness to obtain)

• Prior experience using Cliniko in a clinical setting

What We Offer

• Supportive and welcoming team culture

• Ongoing training and professional development, including Cliniko systems training if required

• Modern, well-equipped clinic

• Opportunity to grow with our expanding practice

Employment Details

• Part-time position

• Hours negotiable

• Immediate start available

• Above-award remuneration based on experience

How to Apply

Please submit your resume together with a cover letter telling us why you’d be a great fit for Hunter Functional Health

We’d love to hear from people who are passionate about delivering outstanding customer service and helping our clients feel supported from the moment they walk through our doors.

This is a full-time on-site role as an Occupational Therapist at Hunter Functional Health.

You will work with children of all ages, helping them develop the skills they need to perform daily activities and achieve developmental milestones. Demonstrated experience working with children and experience with retained reflexes, neuro-motor development, ASD and ADHD highly desirable.

As an Occupational Therapist, you will be responsible for evaluating patients' functional abilities, developing personalised treatment plans, and implementing therapeutic interventions.

You will collaborate with other healthcare professionals to provide integrated care and support patients' recovery and rehabilitation process.

Your day-to-day tasks may include conducting assessments, reporting, collaboration with other health professionals, school visits and providing education and support to clients and their families on site as our fully equipped clinic and activity space.

Our Occupational Therapists provide education, strategies and care for children and families:

• developmental delays

• sensory processing issues

• neuro-motor development

• retained neonatal reflexes integration

• emotional regulation

• self-care skills

• fine motor skill development

• core strength, posture and coordination

• planning and executive function skills

• social skills

• attention / concentration

• behavioural concerns

• impulse control

• school readiness

What we offer:

• Beautifully appointed modern multi-disciplinary practice

• Busy practice with opportunity for fast growth

• Existing client base and waitlist

• Mentorship, training and CPD opportunities

• Competitive salary

• Performance based bonus

• Team social events

• Complimentary services and friends/family discounts

• New grads welcome to apply

Ideal Candidate:

• Occupational Therapy skills, including assessment and intervention techniques

• Knowledge of Medicine and Rehabilitation practices

• Excellent Communication skills to effectively interact with patients, families, and healthcare professionals

• Experience in Pediatrics is preferred

• Strong problem-solving and critical-thinking abilities

• Empathy and compassion for patients

• Ability to work collaboratively in a multidisciplinary team

• Bachelor's degree in Occupational Therapy

• Valid licenses, registrations and insurances to practice in NSW